Transparency is key to trust, especially when you are awaiting essential health products. This document details our order fulfillment and shipping process from start to finish. Once your order is placed, it enters our “Processing” stage. This 1 to 3 business day period is when our team carefully reviews your order, selects the products from our shelves, and packs them securely. We pay special attention to temperature-sensitive items, packaging them with appropriate insulation if needed. After your order is packed and labeled, it is dispatched from our warehouse, entering the “In Transit” phase. You will receive a shipping confirmation email with a live tracking number at this very moment. For standard shipping, the transit time is 3 to 5 business days. (Shipping cost 5.99 EUR, free shipping on orders over 35 EUR). This tracking number allows you to see the package’s journey through the carrier’s network until it is delivered to your mailbox or doorstep. We believe this level of visibility is essential, providing you with peace of mind and allowing you to plan for the receipt of your health foods.